HomePlug Firware upgrade page - ZyXEL Communications

HomePlugAV firmware upgrade

As HomePlug AV products serve as a great solution for home network, the newly released firmware 3.0 not only comply with the latest HomePlugAV standard (version 1.1) but also comes with many new features making the network more robust.

New HomePlugAV 1.1 features

All ZyXEL current HomePlugAV products can be upgraded with Firmware 3.0. The following table are products and links to step-by-step upgrade procedure.

Wireless Powerline Router NBG318S	HomePlug AV Powerline Ethernet Adapter PLA400	HomePlug AV Powerline Ethernet Adapter PLA401	HomePlug AV Powerline Wireless Access Point PLA450	HomePlug AV Powerline Switch PLA470

New HomePlugAV 1.1 features

Features	1.0	1.1	Benefits
Chipset	INT6000	INT6300
Firmware version	1.x	3.x
128-bit AES encryption	yes	yes	provides security to the powerline network
200 Mbps PHY rate	yes	yes	high-speed powerline channel data rate
CSMA/CA Channel access	yes	yes	provides reliable network connection
CCO Failover	Yes	yes	control redundancy of powerline connection
QoS (VLAN, TOS)	yes	yes	provides better user experience on video streaming, VoIP, online gaming.
Rotate NEK encryption	yes	yes	provides a highly secured powerline network
IGMP v3	no	yes	provide a efficient network connection.
Signal Strength LED	no	yes	serves as an excellent tool for powerline network site survey
One button encryption	no	yes	User friently encryption set up
Factory default reset	no	yes	provides user friendly reset when deploying the network in house

How do I know if I need a firmware upgrade?
If you are having difficulty connecting this product with other ZyXEL HomePlug AV products, you may need to download and update new firmware that conform with the new HomePlug standard.
Tip: It is recommended to plug the Powerline adapters into the same outlet or a power strip to determine whether the products need firmware upgrade.

1. Please check the Powerline link LED lights. If they are on and not blinking, it means the HomePlug devices are working properly. The problem may be with your own computer and the Ethernet device connected to the HomePlug AV adapter. Please check the Ethernet cables if they are plugged in correctly.

2. Are the Powerline link LED lights off? One of the devices may need a firmware upgrade. Go to (www.zyxel.com/homeplug) and follow the instructions to upgrade the firmware and download the utility.

If you need further assistance, please contact ZyXEL customer support:
Support E-mail: support@zyxel.com
Telephone: 1-800-978-7222